Airport Accessibility & PRM Services Masterclass 2024

12 November 2013 - 14 November 2013
Manila, Phillippines

Program Overview

The Airport Accessibility & PRM Services Masterclass returns to Singapore this October 2024, with the aim of once again providing the most significant opportunity for international airports to debate & learn about solutions to the biggest and most current Airport Accessibility & PRM issues.

Bringing best practices, proven methodologies and information on over a range of topics - from Overcoming the lack of disability awareness and equality, to methodologies, frameworks, as well as quality management and systems review, Equip Global’s Airport Accesibility & PRM Services Masterclass aims to foster dialogue at a global level and lay the groundwork for a robust action plan that supports the unique nature of the industry and its challenges.

Dedicated to helping airports globally grow via improving their level of operational excellence and service quality, the masterclass provides an exceptional platform where attendees gather to pool information, address concerns, discuss solutions and exchange ideas for the future development of Airport Accessibility and PRM Services.

Equip Global’s Airport Accessibility & PRM Services Masterclass will be an excellent platform for professionals involved in the airport industry to learn from and Thrive in this Ever-Changing Aviation Landscape, hearing insights on Tried-and-Tested Proven Alternative Security Screening Strategies, Inclusive Terminal Designs to Facilitate the Ease of Orientation for the PRM Passengers, How to plan and manage wheelchair services, best Methodologies on how you can Engage in Optimum Resources Planning, and MORE!

10 Key Benefits of Attending

Instilling Call Points Within Airport Terminals to Facilitate Easy Movement For Passengers with Different Levels of Reduced Mobility

Leveraging Technological Tools to Improve the Evaluation, Billing and Complaints Management Processes of the PRM Assistance Services

Overcoming the Lack of Disability Awareness and Equality Through Collaboration with Disability Associations to Develop a Comprehensive Training Program

Identifying the Four International Categories of Passengers Requiring Special Assistance to Better Determine their Level of Disability and Support Needed

Incorporating “Ease of Orientation” into your Terminal design to Encourage for an Inclusive Airport Experience - Lessons Learnt and Best Practices

Monitoring, Auditing, Measuring the Service and Waiting Times of your PRM Passengers in the Airport Holding Area so as to Gauge Efficiency and Productivity

Laying a Solid Framework for Alternative Security Screenings to Overcome the Mobility Restrictions of your PRM Passengers

Engaging in Optimum Resources Planning by Generating Flexible Duty Rosters that Takes into Consideration all Flights and Manpower Available

Identifying Budgeting Variations to Overcome the Challenges of Manpower Allocation in a Dynamic PRM Environment
Wheelchair Srvices - How to Plan, Design, Manage and Execute?

WHO SHOULD ATTEND

This ,asterclass is tailored made for Heads/Senior Managers/Managers/Senior Executives from across airports and authorities including:

Accessibility/PRM Services Planning
Airport/Terminal Operations
Airside/Landside Operations
Design & Planning
Customer Experience/Passenger Experience
Quality Service Management
Resource Planning
Operations/Operational Excellence

Like More information?

Email us at enquiry@equip-global.com for more details!

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PIC – 40% cash back when you register for an Equip Global Conference or Training Course

The objectives of the PIC Scheme are the same as those of Equip Global. Both support investment in innovation, productivity and continuous training.

If you are a registered business in Singapore, you can enjoy huge huge tax savings in the form of cash payouts and/or tax deductions when you invest in training of employees. Your attendance at any Equip Global conference or training course is eligible for PIC credits, either as a 40% cash refund or 400% tax deduction. We will provide you with full supporting documentation after the event and assist you in getting the claim completed.

Continuous training and upgrading of your employees is key to the success of your organization. What’s more, boost your tax savings and claim 40% of your registration fee by attending an Equip Global conference or training course today. To do so, follow this simple 5 minute process:

Select, register and pay for your conference/training course of your choice
Complete the PIC form which you can download here: http://www.iras.gov.sg/irasHome/uploadedFiles/Quick_Links/Tax_forms/Business_and_employers/Cash%20Payout%20Application%20Form_B2011_final.xls
Attend the event, learn and network with industry peers
File your receipt (which we will email you), record of attendance (which we will provide you at the event) and the completed PIC form with your accounts department which they will submit to IRAS to process the claim. If you do not have an accounts department or need help with the PIC claim, our staff will be very happy to assist.

Take advantage of the PIC scheme to upgrade your skills, gain the latest information in your field of work, and get access to the knowledge that can help drive your organizations’ performance and productivity.

For more information visit http://www.iras.gov.sg/irashome/picredit.aspx. Terms and conditions apply.